Co-Franchise Owner Eric Lee “Providing the Freshest Ingredients to Coloradans”
“I come to Happy Lemon for something extraordinary to sip on.”
Kim’s favorite menu at Happy Lemon is definitely the Salted Cheese Series. She and her friends have been regularly visiting Happy Lemon’s Greenwood Village location ever since they first opened in June 2020. Now, Happy Lemon is located at 4 different locations throughout Colorado – Greenwood Village, Sloan’s Lake Edgewater, Westminster and soon-to-open in Brighton. It is a global bubble tea franchise featuring natural ingredients instead of flavored syrups and sweeteners like fructose.
Franchise owners Eric Lee and Ke Zhao decided to introduce Happy Lemon to Colorado because this popular boba and milk tea franchise offers something different. Their bestsellers range from the Salted Cheese series to Classic Milk Teas which are made out of the freshest ingredients to begin with. The classic milk tea is topped with either boba, Oreos, pudding, puff cream, or lychee jelly. The unique foam called salted cheese is definitely their signature menu, which provides a subtle hint of saltiness to any drink. Hence, in order to introduce this unique and popular boba brand, Colorado Times met Eric Lee for his exciting journey with Happy Lemon.
Q #1. When did you first start Happy Lemon and how was the regional reaction when you first opened the franchise?
[Eric Lee] Ke and I decided to open our first Happy Lemon in late 2018. After being interviewed by Happy Lemon and finally getting approved by the board of directors, we got the green light to open. We started construction and in the middle of our build out we faced the brunt of the pandemic. With a few delays due to the closures, we opened in June 9th of 2020. With the brand recognition, the grand opening was a huge success. We had a massive turn out and with it being the first Happy Lemon in Colorado, the hype lasted for months.
Q #2. Currently, there are numerous milk tea & boba franchises all over America and how did you choose Happy Lemon to become Colorado’s hotspot?
[Eric Lee] My wife has always been a boba drinker and we found Happy Lemon during our visits to southern California. We realized that Happy Lemon was only available in California and in certain states. With that, we searched to see which boba was rated the most favorite by consumers. Happy Lemon was ranked the top or top 3 in all the surveys done. I knew that Happy Lemon was the right boba franchise to pick for Colorado.
Q #3. Happy Lemon has been loved by so many customer bases in Colorado, how would you evaluate the strength and difference about Happy Lemon compared to other famous franchises such as Lollicup and Kung Fu Tea in Colorado?
[Eric Lee] I can’t speak for our competition, but I know that our values are providing the freshest ingredients to our consumers. We always provide excellent customer service and our commitment to consistency is the only name in the game. We work very hard to maintain these values and it shows in our ratings on Yelp and Google reviews.
Q #4. We are curious about your best sellers. Can you please briefly explain about them to me? (Especially the bubble waffles!)
[Eric Lee] Yes – Our most popular drink vary from region to region but there is one that stands out the most. It is the Jasmine Green Tea with Salted Cheese. This is the most popular drink worldwide in our company. The Salted Cheese series of drinks are all amazing but the Jasmine Green Tea with Salted Cheese is smooth from the high quality Green Tea complimented with the whip cream consistency salted cheese. The Salted Cheese isn’t cheesy at all. It has a slight salty flavor with a hint of a cheese taste. It’s simply amazing.
Q #5. As far as we know, Happy Lemons are located at Greenwood Village, Sloan’s Lake Edgewater, Westminster and is about to open new location at Brighton. What would be the greatest advantages if anyone would like to become franchise business owner of Happy Lemon?
[Eric Lee] The advantages to opening a Happy Lemon franchise is the power of the brand recognition. It is like buying into the Starbucks of the boba world. People know the brand and return for the drinks they love. Also, the support that the brand provides with the high-quality products and services. The boba industry is at the cusp of becoming mainstream in the United States. The best time to join this craze is positioning yourself in this industry now!